TERMS & CONDITIONS
Effective Date: 17 April 2024
Welcome to the Freed From website (“Website”). By accessing or using this Website, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use this Website.
1. About Us
This Website is operated by The Freed From Company Limited, together with its associated company Freed Distribution Limited (collectively referred to throughout these Terms as “Freed From“, “we“, “our” or “us“).
Freed From exists to discover, evaluate, promote, import and distribute exceptional non-alcoholic beverages from around the world.
Our focus is on products that meet our quality standards and our commitment to responsible drinking culture.
2. Acceptance of These Terms
By accessing this Website you confirm that:
- you have read these Terms;
- you agree to be legally bound by them;
- you will use this Website only for lawful purposes.
3. Website Content
The information provided on this Website is intended for general informational and commercial purposes.
Whilst we endeavour to ensure information is accurate and up to date, we make no guarantee that:
- all information is complete;
- all information remains current;
- products shown remain available;
- all producer information remains unchanged.
We reserve the right to modify Website content at any time without notice.
4. Our Products & Services
Freed From currently specialises in:
- non-alcoholic wines;
- de-alcoholised wines;
- alcohol-free botanical beverages;
- non-alcoholic spirit alternatives;
- premium alcohol-free drinks;
- product discovery;
- UK market introduction;
- importation and distribution;
- producer support and regulatory guidance.
Availability of products and services may vary by market and territory.
5. Our Product Standards
Freed From exists to champion premium alcohol-free beverages.
As part of our trading philosophy:
- we do not intentionally source, import or distribute beverages exceeding 0.5% alcohol by volume (ABV);
- products selected by Freed From undergo internal evaluation before consideration for our portfolio;
- only products meeting our quality expectations may be recognised as having MADE THE GRADE™;
- inclusion within the Freed From portfolio remains entirely at our discretion.
Where products are described as alcohol-free or de-alcoholised, those descriptions reflect applicable legal definitions and producer information available at the time of publication.
6. Responsible Consumption
Freed From supports responsible drinking choices.
Freed From promotes responsible drinking choices by championing premium beverages containing no more than 0.5% alcohol by volume.
Our mission is to increase consumer access to premium non-alcoholic alternatives while supporting informed consumer choice.
Nothing on this Website should be interpreted as medical, nutritional or therapeutic advice.
7. Regulatory Information
Information provided on this Website regarding product labelling, regulatory matters or market guidance is intended as general information only.
Where Freed From provides producer guidance or label compliance support, recommendations are based upon the information supplied by producers and current regulatory understanding at the time of assessment. Final legal responsibility for product compliance remains with the producer, manufacturer and relevant Food Business Operator.
Independent compliance assessments may be undertaken by external specialists where appropriate.
8. Producer Information
Information relating to producers, brands, products, awards or tasting notes is supplied in good faith.
Descriptions represent opinions, technical information or marketing material available at the time of publication.
Freed From cannot guarantee future availability, formulation changes or producer updates.
9. Intellectual Property
Unless otherwise stated, all Website content is owned by or licensed to Freed From.
This includes:
- logos;
- trademarks;
- graphics;
- photographs;
- videos;
- text;
- reports;
- regulatory documentation;
- branding;
- MADE THE GRADE™;
- website design;
- original content.
No material may be copied, reproduced, distributed or commercially exploited without prior written permission.
10. Website Use
You agree not to:
- misuse this Website;
- interfere with Website security;
- introduce malware or malicious code;
- attempt unauthorised access;
- use automated systems to extract data without permission;
- infringe intellectual property rights.
11. Third-Party Websites
This Website may contain links to third-party websites.
Freed From does not control those websites and accepts no responsibility for their content, availability or privacy practices.
Accessing third-party websites is entirely at your own risk.
12. Limitation of Liability
To the fullest extent permitted by law, Freed From excludes liability for:
- indirect losses;
- consequential losses;
- loss of profits;
- business interruption;
- loss of goodwill;
- inaccuracies or omissions within Website content;
- temporary Website unavailability.
Nothing within these Terms excludes liability that cannot legally be excluded under applicable law.
13. Indemnity
You agree to indemnify Freed From against any claims, liabilities, losses, damages or expenses arising from your misuse of this Website or breach of these Terms.
14. Privacy
Your use of this Website is also governed by our Privacy Policy.
Where personal information is collected, it will be handled in accordance with applicable UK data protection legislation.
15. Changes to These Terms
We may revise these Terms & Conditions from time to time.
Updated versions become effective immediately upon publication on this Website.
Continued use of the Website constitutes acceptance of any revised Terms.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
17. Contact Us
If you have any questions regarding these Terms & Conditions, please contact:
The Freed From Company Limited
Email: hello@freedfrom.com